Privacy policy

Eufra is a trade name of Aurenda B.V. We are responsible for processing your personal data as described in this privacy policy.

We only process data you give us yourself or that is needed to make the website work:

• Name, address and city
• Email address and phone number
• Order details, such as products, amounts and payment method
• Messages you send us by email or through the contact form
• Technical data, such as IP address, browser type and device

• Processing, paying for and delivering your order
• Contacting you about your order or question
• Sending you our newsletter, if you've subscribed
• Meeting legal obligations, such as tax records
• Improving the website and our service

We process your data because it's needed to fulfil your order, because the law requires it, because you've given consent (for example for the newsletter or non-essential cookies) or because we have a legitimate interest, such as securing the website.

We only share your data with parties needed to handle your order, such as our store platform, payment providers, the delivery company and our email service. We make agreements with these parties about protecting your data. We never sell your data to third parties.

We take appropriate technical and organisational measures to protect your data, such as a secure connection (SSL) and limited access to customer data.

You have the right to access, correct or delete your data, restrict processing, object and have your data transferred. You can always withdraw consent you've given. Send your request to info@eufra.com. We respond within four weeks.

Have a complaint about how we handle your data? You can file it with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Read more about the cookies we use in our cookie policy.

We may update this privacy policy. The latest version is always on this page.